Welcome to Customer Care for the Luca Casa site. For instant answers to frequent inquiries about the Luca Casa Online Store and your online shopping experience, please browse our Customer Care topics at the end of our website.

Please select from the menu to retrieve your preferred method of contact. Once you have found the way you wish to contact us, simply click to move forward when applicable. A Customer Care representative is available to assist you Monday through Friday, excluding holidays, from 10:00 a.m. to 5:00 p.m.

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Since our establishment, the Luca Casa Group has been committed to its approach to Social Responsibility and all international principles concerning environmental, social and economic sustainability practices.

Our company places careful attention on the overall impact we produce on the environment by implementing sophisticated eco-friendly practices in our day-to-day routines. Starting with the initial stages of product design through to a product's packaging and shipping process, we perform with diligence to maintain a strong balance between the economy and the ecosystems on a global platform.

If you have a specific inquiry regarding our personal commitment and efforts towards Social Responsibility then please submit your request in our contact form and state the nature of your query.